Pipe commission terms are pretty simple and straight forward:

* It's 1/2 down (usually a little under) non-refundable deposit.

* Balance + Shipping is due just before shipping final product.

* Any personalization of the pipe (monogram, special engraving) requires full payment up front. 

* Please remember that each pipe is made to order, and if at any point you cease to communicate for a period of 30 days, then the pipe will be put back into inventory with no refund.  

* Using a torch / hard flame style lighter voids any possible return / refund.

* Payment of the invoice serves as acknowledgment and agreement of these terms.

* I typically insure shipments for  full value. For any request of a declare value less than the actual value shipped, I will not be responsible for any reimbursement over the value listed on any shipping documentation. 

I am not full time so I'm not always quick getting stuff out the door but I will absolutely make sure you are happy with your pipe. 

If for any reason you are not satisfied with my service or products, please contact me. I will do my best to remedy any issue you may have.